Your agents work in the systems you already run.
An agent that can only talk is a voicemail box with better manners. Connect an account once, add its tools to the agents you choose, and they can read and write in it mid-call — look up the order, book the slot, raise the ticket, send the invoice. Credentials stay in your tenant's vault, and every tool call is gated on them.
Connect an account. Add the tools to an agent.
Each connector is set up once under Settings. For most, that puts a toolset one click away in the agent builder; each card says what it actually does.
CRM
Look something up in the CRM without putting the caller on hold.
Bigin
Connect a Bigin organization and let an agent read its module structure to learn the shape of your CRM.
HubSpot
Connect a HubSpot account and map call outcomes onto workflow actions and contact properties.
HubSpot API Tools
Read and write contacts, companies, deals, tickets, and quotes while the caller is still on the line.
Salesforce
Work Account Engagement prospects, lists, campaigns, and opportunities from the conversation.
Commerce
Answer order and fulfillment questions from the live storefront.
Salesforce Commerce
Search the catalog, read baskets, and look up storefront orders on B2C Commerce.
Shopify
Check order status, inventory, and fulfillments against a store without a handoff.
Support
Open and update tickets without asking the caller to repeat themselves.
Zendesk
Raise, update, and comment on Support tickets as the conversation happens.
Scheduling
Offer real availability on the call instead of promising a callback.
Calendly
Offer real availability, and book the meeting on the call for accounts on a paid Calendly plan.
Payments
Answer billing questions and get a payment link into the customer's hands.
Stripe
Look up customers, payments, invoices, and subscriptions, and create a payment link mid-call.
Point of sale
Reach the counter system your locations already run on.
Square
Take bookings, read orders and inventory, and issue refunds on a Square account.
Collaboration
Bring a human in, in the channel your team already watches.
Microsoft Teams
Message channels and chats, read presence, and reach the right person across your Microsoft tenant.
Slack
Post updates and page the right channel when a call needs a human.
Send the confirmation while the conversation is still fresh.
SendGrid
Send the follow-up and keep lists, templates, and suppressions in one place.
Automation
Reach everything else through the automations you have already built.
Zapier
Run actions in the apps you have already connected in Zapier, and read the tables behind them.
When the connector you need isn't on the list.
The same agent runtime reaches your own endpoints, your own tools, and your own systems.
MCP servers
Call a Model Context Protocol server from a flow node by pointing it at the server URL and tool.
Custom functions
Define an HTTP tool against an internal endpoint and call it from a conversation flow.
Webhooks
Receive chat lifecycle events on your own endpoint; per-agent call webhooks are set in the agent builder.
API keys
Drive agents, calls, and transcripts from the public API with scoped keys and domain allowlists.
Connect your stack. Answer the next call.
Tell us what your operators run and we will walk through what an agent can do inside it.
